Family Resource Agency of N GA SMS Terms & Conditions

Effective Date: Feb 17, 2026

Program Description

Family Resource Agency of N GA (“FRA,” “we,” “our,” or “us”) offers SMS text messaging services to parents and guardians of children enrolled in our Head Start programs. These messages are intended to provide important program-related communications regarding a child’s participation.

Types of Messages You May Receive

By opting in to receive SMS messages from Family Resource Agency of N GA Head Start, you may receive text messages related to:

• Weather-related closures or delays

• Enrollment and documentation reminders

• Appointment reminders

• Upcoming events and family engagement activities

• Schedule changes

• Program updates or other important notices concerning your child’s participation

Messages are informational in nature and are not promotional or marketing messages.

Message Frequency

Message frequency varies depending on program needs and time of year. Parents and guardians can generally expect to receive approximately 2–6 messages per month, though frequency may increase during enrollment periods or emergency situations (such as weather closures).

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Family Resource Agency of N GA is not responsible for any charges incurred from your mobile carrier.

Opt-In

Parents and guardians opt in to receive SMS messages by providing their mobile phone number during the Head Start enrollment process and consenting to receive text communications related to their child’s participation in the program.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from Family Resource Agency of N GA Head Start unless you re-enroll.

HELP Instructions

For assistance, reply HELP to any message or contact us at:

Phone: 706-861-0105

Email: GA-IT@myfraga.org

Website: https://www.myfraga.org

Privacy Policy

Your privacy is important to us. Information collected as part of the SMS service will be used solely for program-related communication purposes.

Please review our Privacy Policy here:

https://www.myfraga.org/privacy-policy

We do not sell or share your mobile information with third parties for marketing purposes.

Supported Carriers

SMS services may not be available on all carriers. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

Changes to Terms

Family Resource Agency of N GA reserves the right to modify these Terms & Conditions at any time. Updates will be posted to this page with a revised effective date.